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PMI & ITIL Training

Project Management


Our project management training courses offer theory and best practices paired with hands-on, real-world exercises taught by instructors who are experienced, PMP-certified professionals.
With a menu of course offerings including IT project management, Microsoft project management, PMP certification preparation and much more, you can discover how your projects can be on time, meet specifications, stay within budget, and result in higher quality products and services.


Microsoft


Course Title

Code

Days

Microsoft Office Project 2007, Managing Projects

M5927

3

Microsoft Office Project Server 2007, Managing Projects

M5928

3

Managing Projects and Programs

M5929

5

 

PMI - Project Management Institute


Course Title

Code

Days

Applied Project Management

2807

5

Schedule and Cost Control

2809

4

IT Project Management

2819

4

Agile Project Management

2934

1

PMP® Exam Prep Boot Camp

GK2780

5

Introduction to Project Management

GK2868

3


 

ITIL & IT Service Management


IT Infrastructure Library (ITIL) is the international standard for best practices in IT Service Management. Our ITIL certification training can empower your organization through adoption of IT Service Management. We offer a full range of courses, from basic awareness and ITIL implementation planning, including ITIL Foundation, which offers an overview of the Service Lifecycle and Service Capability modules, to the Expert level of ITIL certification.
We can also show you and your team how to turn ITIL theory into practice with our proprietary ITIL Workshops. Each ITIL Workshop focuses on a real-world skill set, leveraging hands-on exercises that let you practice the tools and techniques you'll need to successfully integrate ITIL best practices into your job.

 

Business Process


Course Title

Code

Days

itSMF ISO/IEC 20000 for Auditors

ISA

2

itSMF ISO20000 for Consultants

ISE

3

EXIN ISO20000 Foundation

ISF

3

 

Service Management


Course Title

Code

Days

ITIL v3: Service Management Foundation

ILFN

3

 

Service Management & ITIL


Course Title

Code

Days

ITIL® Service Catalog

2631

3

How to Define and Value IT Services

2771

3

ITIL® Service Capability: Operational Support & Analysis

IOSA

5

ITIL® Service Lifecycle: Continual Service Improvement

LCSI

3

ITIL® Service Lifecycle: Service Design

LSD

3

ITIL® Service Lifecycle: Service Operation

LSO

3

ITIL® Service Lifecycle: Service Strategy

LSS

3

ITIL® Service Lifecycle: Service Transition

LST

3

ITIL® Managing Across The Lifecycle

MALC

5

ITIL® Service Capability: Planning Protection & Optimization

PPO

5

ITIL® Service Capability: Release Control & Validation

RCV

5

ITIL® Service Capability: Service Offerings & Agreements

SOA

5

 

 

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